When we receive your order, your payment or we pack or ship your items, you’ll always receive an e-mail to confirm this status change. You can always check the status of your order through your account.

For security reasons, my stock is in a secure location. So unfortunately, it is not possible to come and pick up your order.

Unfortunately, I can not deliver at home.

It’s very rare, but sometimes it happens that a shipment gets lost in the post. In all cases, I’ll file a complaint with the corresponding postal services. Mostly, I ask you to do the same. Like that, the chances are bigger to retreive your shipment. Did you choose for an insured shipment? In that case, … Continued

You can find all about the shipping costs at the bottom of each page in the ‘Other’ section.

The UNC coins are taken from the rolls with gloves, and put in a small bag for shipment. All of this goes between a A4 paper and in a bubble envelope. BU and BE coins and sets are mostly sent as a package, wrapped in A4 paper with newspaper or foam to fill the box.